This page contains all terms and conditions governing members' use of the Bolaking platform. Please read carefully before registering or using any Bolaking services. We have written this document in clear, plain Malay to avoid any misunderstanding on either side.
Summary of Bolaking's Key Terms
Six key things you need to know before using the Bolaking platform
The Bolaking platform is open only to users aged 18 and above who are Malaysian citizens or residents. Only one account is permitted per individual. Duplicate registrations will result in all associated accounts being suspended.
Minimum deposit of RM 10 via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, or FPX. Minimum withdrawal of RM 30. Deposited funds must be wagered at least once before a withdrawal can be made, to prevent the platform from being used as a funds transfer channel.
All bonuses carry a clearly stated rollover requirement that must be met before any withdrawal can be made. The welcome bonus can only be claimed once. Abuse of promotions — such as using multiple accounts — will result in bonus cancellation and account closure.
You are solely responsible for keeping your Bolaking account password and login credentials confidential. Do not share your account details with anyone. Bolaking will never ask for your password via email, SMS, or Live Chat.
All confirmed bets are final. Bets placed at odds that are clearly erroneous due to a technical error may be voided by Bolaking. Match results declared by the official sporting body are final for bet settlement purposes.
Bolaking is committed to responsible gaming. Members can set deposit limits, loss limits and self-exclusion periods at any time. We reserve the right to restrict or suspend accounts that show signs of problem gambling behaviour, in order to protect our members.
Important Note: These Terms & Conditions take effect from 1 January 2026. By registering or continuing to use the Bolaking platform after that date, you are deemed to have read, understood, and agreed to all terms contained herein. If you have any questions, please contact our support team via Live Chat or email at support@bolaking.best.
These Terms and Conditions ("Terms") govern the relationship between you ("Member" or "User") and Bolaking ("we" or "the platform") with respect to your use of the website bolaking.best and all services offered through it, including Sports Betting, online casino games, poker, e-sports, virtual sports, and all other products accessible via the Bolaking platform.
By registering an account, making a deposit, or using any part of the Bolaking platform, you confirm that you have read, understood, and agreed to be fully bound by these Terms. If you do not agree with any part of these Terms, you should not register or continue using the Bolaking platform.
Related Documents: These Terms should be read together with Privacy Policy and Responsible Gambling Guide Bolaking, all of which together form the complete agreement between you and our platform.
Bolaking reserves the right to amend these Terms at any time. Amendments will take effect as soon as they are published on this page. It is your responsibility to check this page periodically. Your continued use of the Bolaking platform following any amendment constitutes acceptance of the revised Terms.
To register and use the Bolaking platform, you must meet all of the following eligibility requirements at all times:
Warning: If at any point you no longer meet any of the eligibility requirements above, you must stop using the Bolaking platform immediately and contact us to close your account. Failure to do so may result in winnings being voided and funds returned to the extent permitted by law.
Bolaking reserves the right at any time to request verification of your age, identity, or eligibility. Failure to provide satisfactory documentation within the specified timeframe may result in your account being suspended until verification is complete.
Each individual is only permitted to hold one (1) account only on the Bolaking platform. This includes accounts registered using different names, email addresses, phone numbers, payment methods or devices. Holding multiple accounts is a serious violation that will result in the closure of all related accounts and the forfeiture of all winnings and balances held within them.
You are responsible for ensuring that all information provided during registration, and any updates made thereafter, is truthful, accurate, and current. False or misleading information — including a fake name, incorrect date of birth, or another person's payment details — constitutes a breach of these Terms and may result in immediate account closure and forfeiture of all funds.
You are solely responsible for maintaining the confidentiality of your Bolaking account login credentials. You must not share your password or allow any other party to access or use your account. Bolaking is not liable for any losses resulting from unauthorised access to your account caused by your failure to keep your login credentials confidential.
Prior to your first withdrawal, or when requested by Bolaking, you are required to complete an identity verification (KYC) process by submitting documents such as a valid MyKad or passport, proof of current address, and payment method details. The KYC process is typically completed within 24 business hours. Bolaking may also request additional documents based on its internal risk assessment.
Bolaking accepts deposits via the following Malaysian payment methods:
The minimum deposit per transaction is RM 10. There is no standard maximum deposit limit; however, Bolaking reserves the right to set lower limits based on account tier, risk assessment outcomes, or at the member's own request in the context of responsible gambling. All deposits are credited to your account within less than one minute of a successful transaction.
Funds deposited must be legally owned by you. Depositing funds on behalf of another person, or depositing funds derived from illegal activities, is strictly prohibited and may result in account closure and the reporting of funds to the relevant authorities.
To prevent the Bolaking platform from being used solely as a fund transfer channel, each deposit must be wagered at least once (1x rollover) before a withdrawal can be processed. Rollover requirements for promotional bonuses are separate and are specifically stated in the terms of each respective promotion.
Payment Security: All deposit transactions at Bolaking are processed through fully encrypted channels. Your bank account or e-wallet details are not stored on our servers. Bolaking will never request your PIN, OTP, or online banking password through any channel.
Bolaking is committed to processing members' withdrawal winnings quickly and reliably. The following terms govern the withdrawal process:
The minimum withdrawal amount is RM 30 per transaction. The maximum daily withdrawal limit is RM 20,000 for Silver and Gold members, RM 50,000 for Platinum members, and no daily limit for Diamond members (subject to enhanced KYC requirements for large amounts).
Withdrawals will only be processed to a payment method that has been registered and verified in your own name. Withdrawals to third-party accounts are strictly prohibited. The KYC process must be fully completed before your first withdrawal. Bolaking reserves the right to delay withdrawals by up to 5 business days if additional investigation is required for security or compliance reasons.
In the event of a dispute regarding the amount of winnings to be paid out, Bolaking reserves the right to withhold payment until the investigation is complete. Bolaking's decision on all matters relating to disputed winnings is final, subject to your right to appeal through the available customer service channels.
Bolaking offers a variety of promotions and rewards programmes for members. All bonuses are subject to the specific terms stated alongside each promotion, as well as the following general terms:
The welcome bonus can only be claimed one time only by each new member. Bonuses may not be claimed by individuals who have previously held a Bolaking account that was closed or suspended. Bolaking reserves the right to decline or void any bonus claim suspected of involving fraud, abuse, or a breach of terms.
All bonuses carry a rollover requirement (wagering requirement) that must be fulfilled before the bonus amount can be withdrawn. The rollover requirement for each bonus is clearly stated in the relevant promotion's terms. For example, a bonus with a 5x rollover means you must place total bets worth five times the bonus value before a withdrawal is permitted.
Full details of the Bolaking VIP Rewards Programme, including points accumulation rates, upgrade requirements and a complete list of benefits at each tier, are available on the VIP Rewards. Bolaking reserves the right to modify VIP benefits, points accrual rates, or programme terms with reasonable notice to members.
The following actions are considered bonus abuse and may result in the cancellation of all bonuses and account closure: registering multiple accounts to claim more than one welcome bonus, colluding with other members to artificially meet rollover requirements, or employing betting strategies specifically designed to fulfil rollover conditions with minimal risk that do not reflect genuine play intent.
This section sets out the general rules governing all Sports Betting activity on the Bolaking platform, covering the Malaysia Super League, EPL, BWF badminton, e-sports, and all other available sports.
All bets that have been confirmed and credited to your bet slip are final and cannot be cancelled. You are responsible for ensuring that all bet details — teams, market type, stake amount, and odds — are correct before confirming. Bolaking is not liable for any errors made by members when placing bets.
In the event of an obvious odds error caused by a technical fault, human error or exceptional circumstances, Bolaking reserves the right to void bets placed at those odds, even if the match has already taken place. In such cases, the original stake will be refunded in full to your account with no deductions.
Match results for settlement purposes refer to the official outcome declared by the relevant sporting body upon full completion of the match. For football, extra time and penalties are included in the final result unless otherwise stated in the market type. Postponed or abandoned matches may be voided or settled in accordance with the specific rules of the relevant market.
Bolaking sets minimum and maximum betting limits for each market. These limits may vary depending on the sport, match, market and the member's VIP tier. Bolaking reserves the right to adjust betting limits at any time without prior notice, including during live matches for in-play betting.
All online casino games at Bolaking — including Live Casino (baccarat, roulette, blackjack), slots, poker, and other table games — are subject to the game rules set by their respective game providers and the following additional terms.
All slot games and RNG-based games at Bolaking use random number generator technology that has been independently certified by internationally accredited auditing bodies. The outcome of every spin or game round is truly random and cannot be predicted or influenced by any party.
In the event of an internet disconnection or technical issue during gameplay, Bolaking will attempt to restore the game to the last state recorded by the server. Where this is not possible, the stake for the affected round will be refunded to your account. Bolaking is not liable for disruptions caused by your own internet connection or device.
Access to VIP Live Casino tables with higher betting limits is reserved exclusively for Bolaking Platinum and Diamond VIP members. Betting limits for both standard and VIP tables are displayed within the game interface before you join the table.
Bolaking takes security, fraud, and money laundering matters extremely seriously. We have strict compliance procedures that all members and parties dealing with our platform are required to follow.
The following actions are strictly prohibited on the Bolaking platform and may result in immediate account closure, forfeiture of all winnings and legal action where necessary:
Bolaking is subject to laws and regulations relating to anti-money laundering (AML) and counter-terrorism financing (CTF). We reserve the right to report any suspicious transactions or activities to the relevant authorities without prior notice to you. Your cooperation in any required investigation forms part of your responsibilities as a Bolaking member.
You may close your Bolaking account at any time by contacting our customer support team via Live Chat or email. Before closure is processed, all active bets must be settled and any remaining account balance must be withdrawn. No fees are charged for account closure at a member's request.
Bolaking reserves the right to suspend or close your account with or without prior notice under the following circumstances: breach of any part of these Terms, suspicious activity or suspected fraud, failure to complete the KYC process within the specified timeframe, a request by the relevant authorities, or to protect the member's own interests in the context of responsible gambling.
If your account is suspended pending an investigation, your account balance will be frozen until the investigation is concluded. If the investigation finds no breach on your part, your full balance will be returned. If a breach is confirmed, Bolaking reserves the right to seize part or all of the balance in proportion to the severity of the breach.
Bolaking is fully committed to promoting responsible gambling among all members. We believe that online gaming should be an enjoyable form of entertainment, not a source of stress or financial hardship.
All Bolaking members can access the following self-control tools at any time from their account settings:
Activating a deposit limit or self-exclusion will not affect your VIP status or any benefits under the rewards programme. For further guidance on responsible gaming, please visit the Responsible Gaming of ours.
The Bolaking team is trained to identify early signs of problematic gambling behaviour. If we notice concerning patterns in your account activity, we may proactively reach out to offer support or information about available assistance. This is done solely for your wellbeing and is not a punitive measure.
The Bolaking platform is provided "as is" without any express or implied warranties except as specifically stated in these Terms. This does not, however, diminish any user rights protected under applicable Malaysian law.
To the extent permitted by law, Bolaking is not liable for any indirect, consequential, or punitive losses suffered by members in connection with their use of the platform, including loss of anticipated profits, loss of opportunity, or business interruption. Bolaking's total liability to any member in any 12-month period shall not exceed the net amount deposited by that member during the same period.
Bolaking does not guarantee that the platform will always be available without interruption or error. We will make reasonable efforts to notify members in advance of any scheduled maintenance; however, unexpected disruptions may occur. Bolaking is not liable for any losses arising from platform unavailability due to maintenance, technical issues, or circumstances beyond our control.
Bolaking reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will display a prominent notice on the platform's main page and send a notification via email or the internal messaging system to all registered members at least 7 days before the changes take effect, except in cases of urgent changes required for security or legal reasons.
Your continued use of the Bolaking platform after any amendments take effect constitutes your acceptance of the revised Terms. If you do not agree with any changes, you must stop using the platform and may request account closure with withdrawal of any remaining balance.
Stay Up to Date: We recommend reviewing this Terms & Conditions page regularly — at least once a month — to ensure you are always aware of the latest terms governing your use of the Bolaking platform.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the Bolaking platform, our team is ready to assist you through the following channels:
For formal complaints regarding dispute resolution, please email our dedicated team with the subject line "Formal Complaint", along with your account number and full details of the dispute. Bolaking is committed to responding to all formal complaints within 5 business days.
Use of the Bolaking platform is also subject to Privacy Policy of ours that explains how we collect, use, and protect your personal data in accordance with applicable data protection laws in Malaysia. Please read our Privacy Policy carefully to understand your rights.
Frequently Asked Questions about Bolaking Terms & Conditions
Quick answers to the questions Bolaking Malaysia members ask most
Bolaking is built on the principles of transparency and fairness. Clear terms, reliable payouts and dedicated support — that's our commitment to every member across Malaysia. Register for free and enjoy a welcome bonus on your first deposit.